Recent Posts by Monica Sikora

ShoreTel Joins The HP AllianceOne Program

Combination of UC solutions from ShoreTel and HP Networking infrastructure enables customers to eliminate complexities and attain optimal TCO SUNNYVALE, Calif. – July 22, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms including business phone systems, applications and mobile UC solutions, today announced it has joined the global HP…
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ShoreTel Mobility 7 Redefines The User Experience For The Mobile Generation

New user interface and integration with mobility solutions deliver an end-to-end UC solution for companies of all sizes SUNNYVALE, Calif., July 16, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms including business phone systems, applications and mobile UC solutions, today announced the availability of the ShoreTel Mobility 7 software…
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ShoreTel Enables Staffing Firms To Gain Competitive Advantage

SUNNYVALE, Calif., May 21, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications systems, including business phone service, virtual office and enterprise mobility solutions, continues to see adoption of its ShoreTel Sky® hosted UC solution for the staffing industry. Staffing and recruiting firms are looking for business tools and applications that will increase productivity and…
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ShoreTel Addresses Business Challenges For Enterprise Users And Administrators

ShoreTel Release 14 introduces enterprise-grade DECT phone and system management capabilities SUNNYVALE, Calif., May 14, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, announces the availability of the cordless ShoreTel IP 930D DECT phone as well as enhanced diagnostics and…
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May 7, 2013: 24/7 Connectivity

Although they are seldom considered “early adopters,” large corporations often serve as laboratories for emerging technologies, testing the waters for the next big thing. Speaking to industry analysts at the end of April, executives at Cisco’s Unified Customer Collaboration division noted that corporate contact centers are providing the focal point for the next big thing…
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New ShoreTel Dock Transforms IPad And IPhone Into Desk Phone

First and only enterprise-grade docking station enables employees to ‘undesk’ their desk phone SUNNYVALE, Calif., May 6, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms including business phone systems, applications and mobile UC solutions, today announced the ShoreTel Dock, the industry’s first business-grade docking station that transforms iPhones® and…
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May 2, 2013: Thank you

Thank you to everyone who made our spring 2013 luncheon a success! Our potential customers were provided information about our new VoIP and video conferencing products along with an outstanding lunch provided by Capital Grille. We look forward to our next luncheon. Stay tuned for information on the next venue! A big thank you to…
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April 23, 2013: Customer Experience

I am excited to announce our Customer Experience results for the 1st Half of the Partner Year (Oct. 2012 through March 2013). ShoreTel utilizes Net Promoter Score (NPS), a globally recognized loyalty metric, to measure the customer experience. Currently, the Partner N-+PS is 64, and the ShoreTel NPS is 61. Considering World Class NPS is…
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ShoreTel Announces UC Solution For Small Businesses

Brilliantly simple UC solution dramatically improves productivity and communications SUNNYVALE, Calif., April 16, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, today announced the availability of the ShoreTel Small Business Edition 100 (SBE 100), a unified communications solution tailored to…
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