With the ability to record calls you can relax knowing you will be able to reference any point of the conversation at your convenience, later, preferably after you close the sale.
Do you have an impending and important inbound phone call from a potential client that will require your note taking, preservation of information and ability to reference the conversation in the future? Gone are the days of manic typing and recollection, all while trying to remain engaged with the person on the other end. With the ability to record calls you can relax knowing you will be able to reference any point of the conversation at your convenience, later, preferably after you close the sale. No need to write down an address or transcribe every important detail because the recording will allow for you to get the facts later. If your business prefers to record all inbound and/or outbound phone conversations, the option is available with a few simple clicks. What if your business would like to limit the recordings to a particular department (i.e. customer service)? Done. In addition, users can enable automatic announcements that alert callers of the recording.