At Premises Systems, we provide businesses with the latest in Mitel VoIP systems and technologies. Managing emergency calls is very important aspect of our unified communication systems, which is why we offer Enhanced 911 management services.
Enhanced 911 (E911) is another name for emergency dialing over VoIP. The dispatch process works the same as land line emergency calls except for the ability to track location based on IP phone technology, an extremely important aspect of emergency dialing. Our VoIP systems have several features available to assist you in managing emergency services.
Features of E911
The dispatch process works the same as land line emergency calls except for the ability to track location based on IP phone technology, an extremely important aspect of emergency dialing.
On/Off-Net DIDs – For DIDs not on the same network it is still possible to receive service and access the same features as the DIDs that are on-net (on network). Therefore, when registering multiple E911 numbers keep this in mind.
Real-Time Updates – You can update and remove E911 from any DID at any time, in real time. This allows for instant changes and is an invaluable management tool.
API (Application Program Interface) – This is an additional Mitel VoIP feature that allows for updates to multiple DIDs, whether you need to register, update or remove service for users.
Alerts – This is an important feature to enable alerts any time E911 is used. This is a helpful tool that will allow you to act accordingly.
Reports – Exactly what it seems, this Mitel VoIP feature produces statistics in relation to the number of users registered for E911, as well as call records and alert statuses.
Groups – Group DIDs together for a better graphic representation of data that can be organized into lists, such as client, local and off-net numbers, as well as billing and fees.
Testing – Dial 9-3-3 to test your emergency feature, a proactive measure that ensures your E911 service is reliable in the event of an emergency.
VoIP Emergency Call Management
Managing emergency services is vital, which is why E911 services from Premises Systems are designed to offer a robust suit of emergency management services. Our E911 phone services are easy to work with and will help you meet the broadband emergency management standards of today. To schedule a free quote and demo with one of our specialists fill out our online form or call (248) 363-0900.