Monthly Archives: April 2013

April 23, 2013: Customer Experience

I am excited to announce our Customer Experience results for the 1st Half of the Partner Year (Oct. 2012 through March 2013). ShoreTel utilizes Net Promoter Score (NPS), a globally recognized loyalty metric, to measure the customer experience. Currently, the Partner N-+PS is 64, and the ShoreTel NPS is 61. Considering World Class NPS is…
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ShoreTel Announces UC Solution For Small Businesses

Brilliantly simple UC solution dramatically improves productivity and communications SUNNYVALE, Calif., April 16, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, today announced the availability of the ShoreTel Small Business Edition 100 (SBE 100), a unified communications solution tailored to…
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ShoreTel Helps Banks Maximize ROI With UC Solutions

Investments in UC is key for ensuring high customer satisfaction and retention SUNNYVALE, Calif., April 9, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, continues to provide communications solutions that help financial institutions improve operational efficiency, reduce costs and retain…
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ShoreTel Partners To Offer On-Premise And Hosted UC Solutions To Customers

Longtime ShoreTel Cloud Division Partners Join Champion Partner Program SUNNYVALE, Calif., April 2, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications, and mobile UC solutions, today announced new additions to its Champion Partner Program. Longtime ShoreTel Sky cloud division partners, Myriad Supply, Flexible Business…
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