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Support: Remote Session
The remote support applet allows Premises Systems technicians to remotely access your desktop as well as your ShoreTel system. Please call the Premises System Technical Assistance Center (TAC),
After speaking to your Premises Systems technician you will be asked to download TeamViewer.
Support: Submit a Ticket
A ticket can be submitted online if you are having issues with your system. A Premises Systems technician will respond to your request immediately.
Submit a Ticket
Support: End User Training
Need to train a new employee on the ShoreTel IP Phone System and the Communicator Software? Click on the button below to initiate Web-Based Training.